About Me

I'm a passionate Salesforce Developer with 6 years of experience, including 4 years specializing in Salesforce and 2 years in React and blockchain development. With 7 Salesforce certifications, I excel at creating innovative solutions that drive business growth.

My expertise spans advanced Apex/Visualforce development, Lightning Web Components, API integrations, and complex business automation. I'm committed to delivering exceptional results while continuously expanding my technical knowledge.

0 Years Experience
0 SF Certifications
0 Integrations Built
0 Projects Completed

Technical Skills

Salesforce Development

Apex Programming Lightning Web Components Visualforce SOQL & SOSL Triggers Flow Builder

API & Integration

REST APIs SOAP APIs AWS Integration HubSpot APIs

Administration & Tools

Data Loader Sandbox Management Validation Rules Reports & Dashboards Security & Permissions

Additional Technologies

JavaScript React.js HTML/CSS Blockchain HubSpot CMS HubL

Featured Projects

Managed Package

AWS-Salesforce Integration Package

Managed package integrating Salesforce with AWS services, featuring Amazon Connect/CTI for advanced call handling and logging.

  • Screen pop, call dispositioning, and auto-logging via CTI softphone.
  • Namespaced package with upgrade path.
ApexAWS APIsAmazon ConnectCTI
– API Latency

Dynamic Currency Conversion API

Real-time exchange rates across 100+ currencies with resilient JSON processing and caching.

  • Platform Cache + exponential backoff.
  • Governor-limit friendly callouts.
REST APIApexJSON
Experience Cloud

Salesforce Partner Portal

Community portal consolidating key objects with custom LWC UIs, granular permissions, and streamlined partner UX.

  • Record-level security via sharing sets & permission sets.
  • Branded templates + custom LWCs.
LWCApexExperience Cloud
Donations

Multi-Platform Charity Automation

Automated donation workflows integrating WP Forms, Google Forms, WooCommerce, MailChimp, and Click & Pledge with Salesforce.

  • End-to-end donor lifecycle with deduping & soft credits.
  • Nightly sync & reconciliation jobs.
API IntegrationFlowTriggers
–40% Cases

Einstein Bot for Tier-1 Support

Einstein Bots + Omni-Channel routing to deflect routine cases and triage customers to the right queue.

  • 40% deflection for FAQs and password resets.
  • Live agent fallback with transcript.
Einstein BotsOmni-ChannelService Cloud
360° View

Data Cloud Customer 360

Connected S3 + Marketing to build golden records and activate segments.

  • Identity resolution + calculated insights.
  • Activation to Marketing Cloud Journeys.
Data CloudS3Segments
Attribution

HubSpot ↔ Salesforce Sync

Bi-directional integration for leads, contacts, deals with conflict resolution.

  • Duplicate rules + lead scoring handoff.
  • Attribution dashboards.
HubSpot APIsApexPlatform Events
Real-time

Sales KPI LWC Dashboard

Opportunity velocity, win-rate, and pipeline coverage in real time.

  • Client-side caching & lazy sub-charts.
  • CSV export & scheduled email snapshots.
LWCSOQLApex
Service

CTI Screen Pop & Disposition

Screen pop on incoming calls, guided wrap-up, and click-to-dial.

  • Auto-match Accounts / Contacts.
  • Optimized softphone layout.
CTIService ConsoleAmazon Connect
NPSP

Nonprofit Program Management

Enrollments, attendance tracking, and impact reporting on NPSP.

  • Flexible custom objects + Flow automation.
  • Grant reporting dashboards.
NPSPFlowReports

Salesforce Certifications

Platform Developer I

Core development skills & best practices

Platform Administrator

Configuration and customization expertise

Platform Foundations

Fundamental Salesforce knowledge

Sharing & Visibility Architect

Advanced security and data access design

Data Cloud Consultant

Data integration and analytics expertise

AI Associate

AI use-cases & implementations

Agentforce Specialist

Advanced agent & automation solutions

Let's Work Together

Ready to transform your business with Salesforce? Let's discuss your project!

📧

Email

muzammil.azam88@gmail.com

📱

Phone

+92 332 4004677

💼

LinkedIn

linkedin.com/in/muzammilazam

GitHub

github.com/Muzammilazam22

📍

Location

Lahore, Pakistan